





For security and fraud prevention reasons, we require six block confirmations on the BTC, BCH, and DOGE blockchains before funds are credited to the merchant account.
ETH and ERC20 tokens (such as USD stable coins) require 50 blocks of confirmation for completion.
Block confirmation times are determined by the network, not by ReelPay. One confirmation may take as little time as several seconds to as much time as a few days, but most transactions receive the necessary confirmations within an hour if they have an appropriate fee attached.
If you would like to increase the likelihood of a timely confirmation, be sure to include a sufficient fee from your wallet.
Internally, the ReelPay system employs a decentralized solution, ensuring each merchant operates with a distinct, independently distributed wallet structure.
This guarantees no shared address linkages across merchants, enhancing isolation. Furthermore, the system integrates big data-powered address security detection capabilities.
The reason you are getting this error is because you do not have a cryptocurrency wallet installed on your computer or mobile device. If you do not have a cryptocurrency wallet installed, your device/computer will not know how to handle the link behind the Pay In Wallet button.
To complete the payment, you can scan the QR code using a mobile wallet or use the copy button on the invoice and then paste the payment details into your wallet
You only need to pay the gas fee for on-chain usage, no additional fees
Standard withdrawals are processed almost in real-time. For large-amount withdrawals, ReelPay will process the withdrawal after manual review for security reasons. Reviews are conducted twice daily, and the process may take up to 24 hours.